Monday, September 13, 2010

Bleh...

I started the morning with an emotional hangover.

I went to bed angry last night. Not just angry either, but really angry, incredibly angry, so angry that most metal rock didn't sound angry enough. There was a lot of anger.

I often read in the evening, in bed, to unwind a bit. I could hardly concentrate though because I was just so upset, and ended up falling to sleep to some more rock music - the grown-ups' irritable version of "rock-a-bye baby". I slept really well actually, in a deep and peaceful sleep. But when I woke up I suddenly remembered what was so infuriating the night before and became just as upset again.

I ended up reading calming materials about peace and love, until the death-metal started sounding like an over-reaction instead of [as it previously had] the fitting end to Krissy Gill.

This whole anger-fest was about a manager at Applebee's. I don't know why, but where I'm concerned, she's got a total chip on her shoulder and she's just daring me to knock it off. I came really damn close to it last night.

Her housemate, Jeff, works at Applebee's too and is probably one of my favorite people there. He's told me before that Krissy is, for some unbeknownst reason, really harsh on new people. He's told her before that she needs to start being nice to the new hires, since half of them are scared of her. I'm not scared of her, she's the manager lowest on the totem pole. But I don't get why she is so bitter to me.

Where I'm concerned, Krissy is particularly nasty, more so than to any of the other new-ish people there. I noticed this about a week ago. I'll ask her for help with something, like voiding an item on a bill [for which I need an manager's override card], and she will make me wait, because she's chatting with someone. Or she yells at me for interfering with Expo [getting the food out], when all I'm doing is grabbing a small plate and not messing with the food she is plating at all. I realized there was unfair treatment going on when another employee had grabbed a plate a few minutes before, and had not been yelled at for doing his job.

It is highly frustrating. And if I ever let it slip to another manager the things she is doing, I can guarantee she finds a way to get back at me, even though I wasn't trying to get her in trouble!

Last night I worked a double - meaning I was there basically forever. At one point in the evening, I needed something voided from a check so the lady could pay and leave. She was old with a bunch of small grandkids and so it was especially important to be prompt. I went to find a manager, and found Krissy out back, trying to find her lighter in her purse. She informed me that I'd just have to wait because she was smoking. o.O

I told her I couldn't wait that long and went and found another manager, B., who was extremely busy, helping the host. I explained that I needed a void. She asked if it was possible to get Krissy's help. I explained that I'd just asked her and what she'd told me. B. wasn't at all happy. I knew right then that she was going to mention it to Krissy, and I also knew that Krissy would find a way to punish me. She did.

Its the time of year everyone hates: Inspections and tests. The inspections require hours of extra cleaning, and the tests are time-consuming, stupid, and impossible to answer 100% correct on the first go, because they contain lots of stupid questions that aren't discussed in the review videos or on the menus. Most managers require 80% to pass. Krissy is in charge of them this time, and she's requiring 100% which is making everyone hate her.

But, she lets us copy each other and use cheat sheets, so its not too bad. Well, except for me that is. I'm not allowed to talk to anyone while doing the tests, not am I allowed to create a cheat sheet, and she reviewed my notes to make sure I wasn't putting any cheating things on them. Not only that, but she won't let me do the basic tests like everyone else, but is making me re-do the entire server new-hire training module with tests.

She kept me 90 minutes after my shift last night doing these tests, because she refused to cash me out until I did x-amount. I was the first one cut for the night shift, and one of the last to leave. I was so angry with her. I think that she didn't argue with me when I told her I was going home and she was going to cash me out only because I looked slightly deranged and as if I would murder someone if she said no.

She did give me this long talk though, during cash out, about how important these asinine tests are [even the GM admits they are almost pure b.s.]. She also asked me to come in an hour early today to work on them more. I told her I couldn't. She asked what I was doing that was more important. I think I just sort of stared at her and muttered something and just got the hell out of there.

So yeah. I have to work with her tonight too. But I'm not going to take any of this bs from her. I'm also calling the GM and lodging an official complaint. This nonsense has got to stop.

2 comments:

  1. Using pseudonyms, I hope!?!?!?!? If not, may I highly suggest such in future postings related to all work-related postings? HUGS!

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  2. What is with you and manager karma?? Seriously, though, document these instances and also who and when you talked to the other managers. I bet she's made enemies farther up the food chain too. Harassment is harassment, and if the GM won't do anything, go higher up. *Hugs* She may be hostile because she's the lowest ranking manager and afraid for her job. This is adding up to be an ACIM month for us all. Tera :)

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